Duration:

1 day

Ideal Candidate:

Ideal for entry-level professionals looking to enhance their foundational knowledge.

Course Description:

As the first step along the Six Sigma journey, White Belt training is perfect for those without prior knowledge of the methodologies and wanting change.

Duration:

3 days

Ideal Candidate:

Tailored for Supervisors; Inspectors & Key Staff

Course Description:

Define Phase:

• Understanding Six Sigma
• Six Sigma Fundamentals
• Selecting Projects
• Elements of Waste
• Wrap Up and Action Items

Measure Phase:

• Welcome to Measure
• Process Discovery
• Six Sigma Statistics
• Measurement System Analysis
• Process Capability
• Wrap Up and Action Items 

Control Phase:

• Welcome to Control
• Lean Controls
• Defect Controls
• Statistical Process Control (SPC)
• Wrap Up and Action Items

The Lean Six Sigma Yellow Belt course will cover the following topics:

• Overview of Six Sigma – Six Sigma Philosophy
• Process Mapping
• Basic Data Acquisition Techniques
• Variable Data
• Attribute Data
• Basic Analysis Tools
• Cause and Effect Analysis
• Failure Modes and Effects Analysis (FMEA)
• Statistical Process Control and Control Charts
• Control Plans and Poka-yoke
• Lean and its Integration with Six Sigma
• Principles of Lean

Duration:

5 days

Ideal Candidate:

Targeted at managers, engineers, sales personnel, and accountants

Course Description:

Overview:

• Overview of Six Sigma
• DMAIC Methodology Overview
• Financial Benefits of Six Sigma
• The Impact of Six Sigma to The Organization
• The Six Sigma Language

Define:

• Project Definition
• Project Charter
• Developing a Business Case
• Chartering a Team
• Defining Roles and Responsibilities
• Gathering Voice of the Customer, Support for Project
• Translating Customer Needs into Specific Requirements
• SIPOC Diagram
• Define Phase Review

Measure:

• Process Mapping (As-Is Process)
• Data Attributes (Continuous Versus Discrete)
• Measurement System Analysis
• Data Collection Techniques
• Data Collection Plan
• Understanding Variation
• Measuring Process Capability
• Calculating Process Sigma Level
• Visually Displaying Baseline Performance
• Measurement Phase Review

Analyze:

• Visually Displaying Data (Histogram, Run Chart, Pareto Chart, Scatter Diagram)
• Detailed (Lower Level) Process Mapping of Critical Areas
• Cause and Effect Analysis (a.k.a. Fishbone, Ishikawa)
• Affinity Diagram
• Data Segmentation and Stratification
• Verification of Root Causes
• Determining Opportunity (Defects and Financial) for Improvement
• Analyze Phase Review

Improve:

• Brainstorming
• Multi-Voting
• Selecting a Solution
• Failure Modes and Effects Analysis (FMEA)
• Poka Yoke (Mistake Proofing Your New Process)
• Piloting Your Solution
• Implementation Planning
• Improve Phase Review

Control:

• Assessing The Results of Process Improvement
• Statistical Process Control (SPC) Overview
• Developing a Process Control Plan
• Documenting the Process

Duration:

~ 10 days

Ideal Candidate:

Senior leadership and strategic roles in process improvement.

Course Description:

Define Phase:

• Understanding Six Sigma
• Six Sigma Fundamentals
• Selecting Projects
• Elements of Waste

Measure Phase:

• Process Discovery
• Six Sigma Statistics
• Measurement System Analysis
• Process Capability

Analyze Phase:

• “X” Sifting
• Inferential Statistics
• Introduction to Hypothesis Testing
• Hypothesis Testing Normal Data Part One and Part Two
• Hypothesis Testing Non-Normal Data Part One and Part Two

Improve Phase:

• Welcome to Improve
• Process Modeling Regression
• Advanced Process Modeling
• Designing Experiments
• Experimental Methods
• Full Factorial Experiments
• Fractional Factorial Experiments

Control Phase:

• Advanced Experiments
• Capability Analysis
• Lean Controls
• Defect Controls
• Statistical Process Control (SPC)
• Six Sigma Control Plans
• Wrap Up and Action

The Lean Six Sigma Black Belt course will cover the following topics:

• Overview of Six Sigma – Six Sigma Philosophy
• Project Management
• Process Mapping
• Overview of Distributions
• Probability and Statistical Processes
• Basic Data Acquisition Techniques
• Variable Data
• Attribute Data
• Basic Analysis Tools
• Statistical Thinking
• Measurement System Assessment
• Cause and Effect Analysis and QFD
• Failure Modes and Effects Analysis (FMEA)
• Estimation and Confidence Intervals
• Hypothesis Testing
• Correlation and Simple Linear Regression
• Multiple and Polynomial Regression
• Analysis of Variance
• Introduction to Design of Experiments
• Full Factorial Designs
• Fractional Factorial Design
• Response Surface Methodology
• Statistical Process Control and Control Charts
• Reliability Testing/Assessment
• Control Plans and Poka-yoke
• Lean and its Integration with Six Sigma
• Principles of Lean
• Theory of Constraints

Duration:

~ 10 days

Ideal Candidate:

Senior & Executive Management – Including Ops & Finance

Course Description:

Planning & Development:

• How to develop and deploy quality plans
• Stakeholder and Customer input
• Hoshin Planning
• Organizational Assessment and Measures of Excellence
• Gap Analysis, Inspection, and Prevention

Enterprise-wide Development:

• Link Projects to Strategies
• Project Tools and Project Definition
• Project identification, prioritization, and qualification
• Integrating quality initiatives
• Analyzing stakeholders
• Maximizing your influence

Tactics for Successful Projects: 

• Manage and develop project teams
• Lean basics, Value Stream Mapping, and Kaizen
• Project Solutions and analysis
• Concepts of reliability
• Reliability metrics and models
• Failure Reporting Analysis and Corrective Action (FRACAS)
• FMEA and Design review to manage risk
• DFSS (Design for Six Sigma) Models
• House of Quality
• Supplier Relationships and selection strategies
• Supplier Quality Assurance

Analytical Tools-Useful Data and Financial Measures:

• Measurement Systems Analysis
• Gage R&R using Minitab
• Data Collection and Training
• Gage Study and Kappa Statistic
• Sampling strategies
• Financial measures to analyze performance
• Cost of quality
• Measuring quality costs

Analytical Tools-Inferential Statistics:

• Confidence Intervals and point interval estimates
• Hypothesis Testing
• One Sample Proportion testing
• One way ANOVA
• Estimating Sample sizes for statistical inference
• Statistical normality tests
• Mann-Whitney Test
• Levene’s Test
• Mood’s Median Test
• Friedman’s Test

Analytical Tools-Measuring and Modeling:

• Regression Modeling
• Simple and multiple regression
• Method of Least Squares
• Designed Experiments
• KPIV and KPOV
• Nested Designs and change variables
• Mixture Designs
• Main Effect plots and interaction plots
• Fold-over design

Analytical Tools-Statistical Process Control:

• Variable and Attribute data
• Central Limit Theorem
• Time-weighted and Multivariate control charts
• Change and development
• Organizational leadership
• Organizational readiness for Lean Six Sigma

Interpersonal Skills and Professional Development:

• Communication strategies and productive meetings
• Negotiation and managing conflict
• Learning and motivation
• Assess Training needs and developing strategies
• Facilitating feedback

Duration:

1 day

Ideal Candidate:

CEO’s ; MD’s & Executive Management – Ideally “The Sponsors of Change”

Course Description:

During this course you will:

• Obtain an understanding of a Lean Six Sigma program objectives
• Know and comprehend the impact the concepts can have on your business
• Become familiar with the terminology
• Comprehend daily work as a process-oriented activity
• Understand process inputs and outputs
• Understand process flow and know what determines value add vs. non-value add
• Understand how the processes you manage fit into the larger set of processes needed in delivering value to the customer
• Grasp the power of Process Mapping and characterisation
• Recognise significant outputs and quantify their level of performance to requirements
• Identify inputs and their relationship to the significant outputs
• Link key processes to the strategic objectives of the company
• Establish control mechanisms and monitoring processes to sustain an existing process and improvements you make
• Prepare to implement a Lean Six Sigma
• Determine the structure of such a program for your company
• Learn to identify “projects”, prioritise them and link them to corporate strategy

After successfully completing this course you will have enhanced your knowledge of process functionality, analytical skills, problem solving skills and methods for increasing the efficiency, effectiveness and adaptability of the organisation you manage.

Duration:

2 days

Ideal Candidate:

Managers – Senior & Junior; Supervisors & Divisional Heads

Course Description:

Six Sigma and Change Management techniques will provide you with an effective means of communicating to the staff involved that the alterations to be made are necessary if the operations are to cope with emerging challenges and does not imply anything on their character and or performance. When employees get to understand that the success of the business depends on its ability to adapt and conform to what happens in their surrounding then they will also acknowledge that the security of their jobs cannot be guaranteed unless there are reforms or restructuring. This will contribute towards making the work and process of implementing new strategies like Six Sigma easier.

Duration:

5 days

Ideal Candidate:

Auditors – Internal & External; Accountants & Senior Managers

Course Description:

Lean Six Sigma Tools for Internal Audit Fieldwork

The fundamental objective of the Lean Six Sigma methodology is the implementation of a measurement-based strategy that focuses on process improvement and variation reduction. Lean Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects (e.g., errors) and minimizing variability in business processes by using a set of quality management and statistical tools.

The purpose of this course is to expose participants to some of the basic Lean Six Sigma tools that can be used during the fieldwork phase of an internal audit to enhance audit effectiveness, provide deeper insight into business operations, and identify process streamlining opportunities. These tools can be used independently or in conjunction with existing audit methodologies, tools, and techniques. Participants will have the opportunity to practice and apply the skills learned during the course through case study and exercises, which should enable them to integrate the tools and techniques into their audit engagement activities.

This course is appropriate for auditors at all levels

Duration:

3 days

Ideal Candidate:

Project Managers; Engineers; Operations Managers & Process Managers

Course Description:

• Dealing with Change, People Management, Stakeholder Management Communication with Stakeholders
• Communication with Project Teams
• Planning
• Leadership
• Developing Critical Success Factors
• Managing Conflict
• Managing Quality
• Six Sigma
• Active risk management
• Planning, implementing and monitoring projects
• Pert Charts
• Costing
• Detailed knowledge of scheduling
• Earned Value Management

Duration:

2 days

Ideal Candidate:

Sales Directors & Divisional Heads; Regional Sales & Key Accounts Managers

Course Description:

Why should marketing and sales care about Six Sigma?

Six Sigma professionals and Sales and Marketing professionals have similar objectives in mind – finding the path of least resistance and sticking to what works best. The difference is that Sales and Marketing often rely on intuition and judgment, while Six Sigma relies strictly on scientific analysis of data (facts, figures).

The Six Sigma Methodology is responsible for billions of rands in profit improvements in hundreds of companies. Although its origins are in manufacturing, it has also been effective in finance and service industries (called transactional industries) and in fields as diverse as health care and software development.

Six Sigma can apply to any goal-directed work activity of an organization. The pre-requisite is the work needs to be well-organized and defined (objectives, activities, measurements). The first step of Six Sigma (Define) attempts to ensure this. In marketing, in sales, it means defining the basic value proposition, market segmentation, and work flow necessary for measurements to be meaningful and reliable. Often, this improvement alone improves results. After the basics are in place, the statistical power of Six Sigma can be applied in depth.

What are examples of Six Sigma projects in marketing and sales?

They may not sound all that different from other projects you’ve heard of. Here are examples of successful Six Sigma projects done by companies in the last year or two:

• Determining which customers are best ones to target
• Developing sales best practices for direct and channel partner sales
• Reducing errors and cost in literature fulfillment. So, where is the “Six Sigma” of it? It is in the rigor of the analysis used to determine what changes to make.

Duration:

2 days

Ideal Candidate:

Project Managers; Engineers; Operations Managers & Process Managers

Course Description:

Course Content:

• Recap of Six Sigma methodology
• Introduction to statistical Software Minitab
• Building blocks-Worksheet details

Measure phase tools:

• Measurement System Analysis:
  • Gage R&R
  • Attribute Agreement Analysis
• Test for Normality
• Normal approximation method

Analyze phase tools:

• Basic QC Tools:
  • Pareto
  • Scatter plot
  • Histogram
  • Cause & Effect Diagram
  • Control Chart
• Graphical analysis
• Testing of Hypothesis:
  • T-test
  • Paired T-test
  • ANOVA
• Basic power analysis
• Regression & Correlation

Control Phase:

• Statistical Control charts
• Chart Selection
• How to use control charts?
• Xbar-R/ Xbar-S charts
• i-MR chart
• Discrete charts(p, np, c, u charts)
• Case studies

Who must Attend:

• All Six Sigma green belt and black belt certified practitioners.
• People who would like to use data for fact-based decision making like R&D people Scientists, business analyst etc.
• This course is for people who are interested in learning statistical analysis with the help of Minitab.
• All those people who needs to refresh their skills and abilities that they achieved through Six Sigma.
• All people who collect data and report MIS to their management
• QA professional
• Finance executives
• Business excellence change agents
• Green and Black belts

Training Methodology:

• Statistical Tools, Concept and Application
• Hands-on exercise in Minitab
• Inference of Statistical Analysis

Duration:

2 days

Ideal Candidate:

Project Managers; Project Managers; Engineers; Operations Managers & Process Managers

Course Description:

Provides a complete process improvement toolkit.
Companion puts all of your tools in one easy-to-use application.
Companion gives your team everything it needs to streamline and standardize your process improvement program

Duration:

5 days

Ideal Candidate:

Engineers & Managers: Process; QC; Manufacture & Production

Course Description:

Design For Six Sigma seeks to avoid manufacturing/service process problems by using advanced techniques to avoid process problems at the outset. This yields products and services that provide great customer satisfaction and increased market share.

Duration:

2 days

Ideal Candidate:

Project Managers; Project Managers; Engineers; Operations Managers & Process Managers

Course Description:

Lean Accounting is an innovative method of transforming data into information and generating highly valued indicators for decision-making.

Duration:

5 days

Ideal Candidate:

All Sales Marketing Staff

Course Description:

Sales and marketing are business processes. Just like any business process, these functional areas can and should be continuously improved with deliberate, informed, and measured standards and practices.

Duration:

2 days

Ideal Candidate:

All Engineering & Production Staff

Course Description:

TPM aims to increase productivity, efficiency and safety by empowering operators and team leaders to play a proactive role in day-to-day lubrication, inspection and cleaning. Management is tasked with creating a “buy-in culture” to support continuous activities through eight pillars of activity.